If you're a professional services firm, how do you go about evaluating opportunities for digitization? I have some thoughts to share about exercises we use here at Lofty to get clarity.
1, Define a clear outcome you want to optimize
2, Score potential solutions based on impact against the outcome and complexity/risk
3, Use those scores to triage opportunities and build a strategy.
What techniques do you use? I want to know in the comments!
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